Kanha Phinisi
Kanha Phinisi fleet (Kanha Citta, Kanha Loka, Kanha Natha)
Booking terms for the Kanha boats
Updated 23 October 2026
Kanha booking terms and cancellation Komodo: a 50% deposit holds the dates and the balance is due 30 days before sailing. Cancel 60 days or more ahead and 50% comes back; 59 to 30 days returns 25%. If a boat cannot sail, you get an equal or better phinisi or a full refund within 14 days.
Who contracts with you
Your contract is with PT Komodo Explorer Indonesia, NIB 1805260128363, the booking partner for the three Kanha boats. The boats belong to their owner, who runs them under its own terms. Those are not ours: for anything booked here, these terms apply.
One set covers Kanha Citta, Kanha Loka and Kanha Natha, a cabin on the shared trip and a private charter alike. The written quote and the invoice belong to the contract. They name the boat, the dates, the number of guests, the cabins and what the fare includes.
We sell the trip, answer your questions and are responsible for the booking. The owner and the captain run the boat.
Deposit, balance and payment
A deposit of 50% confirms the booking. The balance is due 30 days before sailing, and a booking made inside that window is paid in full at once. Prices include 11% VAT.
Pay by bank transfer in rupiah or through a card payment link. We also take Wise, Revolut, PayPal, QRIS and Alipay, and WeChat Pay goes through a payment partner. PayPal carries a fee of 7.2%, shown before you pay. One invoice goes to the person who organises the trip.
The number of guests and the cabin types are fixed in the quote, because they set the price. Names and passport details of every guest reach us about a week before sailing, since the boarding documents must match them.
| Deposit | 50 percent of the total |
| Balance | 30 days before |
| Bookings inside 30 days pay in full | |
| Children | Under 3 free, accompanied by a parent |
| Prices include 11 percent VAT · Passport details 7 days before sailing |
Kanha booking terms and cancellation Komodo: the refund scale
What comes back depends on how far ahead of sailing you cancel. At 60 days or more you receive 50% of what you paid. From 59 to 30 days you receive 25%. With fewer than 30 days left nothing is refunded. The table repeats the scale.
A move 30 days or more before sailing costs nothing, subject to availability. From 29 to 14 days the fee is IDR 500,000. With fewer than 14 days left, the move counts as a cancellation.
No fare includes travel insurance. A policy with cancellation and medical-evacuation cover is the only protection for the part of a cancelled booking that the scale does not return, and we advise every guest to hold one.
| Notice | Refund |
|---|---|
| 60 days or more | 50 % |
| 30 to 59 days | 25 % |
| 29 days or less | 0 % |
| Notice | Fee |
|---|---|
| 30 days or more | Free |
| 14 to 29 days | IDR 500,000 |
| 13 days or less | Treated as a cancellation |
If we cancel, you are refunded 100 percent · Refunds are paid within 14 days.
If the boat cannot sail
When a breakdown or an order from the harbour master or the park stops a boat, we put you on a phinisi of equal or better standard on the same dates at no extra cost. The alternative is a full refund of everything you paid, within 14 days. If we cancel, you receive everything back.
On the day, the captain sets the route. Sea, weather and instructions from the authorities can change the order of the stops, safety comes first, and a changed route costs nothing extra.
Any other event is handled one booking at a time, and we tell you in writing what applies to yours.
Guide, documentation and park fees
A private charter includes the boat, the crew, meals and snorkelling gear. The local guide and photo and video documentation are not included; they are available on request and are quoted separately. The shared trip includes both. Park tickets and ranger fees are never part of a fare.
Flights, hotel nights, travel insurance, personal expenses, tips for crew and guide, and drinks or snacks sit outside the fare too.
Children aged 0 to 2 travel free; from 3 the full fare applies, and a child travels with a parent or guardian. Conduct that endangers the boat, the crew or the national park ends the charter at once, with no refund.
Governing law
Indonesian law governs the booking, including the Commercial Code (KUHD) for charters, together with the international maritime standards that apply to the boat. Disputes go to the Indonesian courts.
Prices on this site come from the owner's 2026 rate cards. Dates and rates for 2027 are on request. Consent to marketing is a separate choice from the booking, and declining it changes nothing about your trip or its price.
These are our terms for what we sell, not the owner's. Put any question to us on WhatsApp before you pay.
FAQ
Which law governs my booking?
Indonesian law, including the Commercial Code (KUHD) for charters and the international maritime standards that apply to the boat. Disputes go to the Indonesian courts. The contract is with PT Komodo Explorer Indonesia, NIB 1805260128363, whichever of the three Kanha boats you book.
When do names and passport details reach you?
About a week before sailing, though we ask for them once the booking is confirmed. The boarding documents must match the passports exactly, so a name spelled differently on a ticket and a passport is the first thing we check. Passport scans do not belong in the first message.
Does behaviour on board affect my refund?
Yes. Conduct that endangers the boat, the crew or the national park ends the charter at once, and nothing is refunded. Everything else on board, from the order of the stops to the weather, is decided by the captain, and a changed route costs nothing extra.
Do I need travel insurance?
Insurance is not part of any fare, and the booking terms advise every guest to hold a policy that covers cancellation and medical evacuation. The refund scale returns only 50% at 60 days or more and 25% from 59 to 30 days, so insurance covers the rest.
Check availability — Kanha Phinisi
Kanha Phinisi is one of the three Kanha boats we book as the booking partner of their owner; PT Komodo Explorer Indonesia sells, answers and stands behind your booking.